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THE Water Heater Company team

How We Became THE Water Heater Company

Our founders started this company to go beyond being just another plumbing service — and to become the undisputed experts in our field.

(877) 798-7487
Who We Are

Our Story

How We Became THE Water Heater Company

Our company was born from a shared vision to be the undisputed experts in our field.

At The Water Heater Company, we believe that true authority isn't claimed — it's earned. Our founders, Anthony and Gonzo, started this company to go beyond being just another plumbing service. They wanted to create a company that stood for excellence by combining industry-leading knowledge with a genuine passion for serving our community.

Our goal from day one has been to be known as THE Water Heater Company. This philosophy drives our entire team to elevate the standard for service, embrace continuous improvement, and proudly serve our neighbors as Your Trusted Water Heater Authority.

Meet the Team

15+

Years Experience

30K+

Homes Served

2,100+

5-Star Reviews

100%

Satisfaction

The TWHC Difference

What to Expect When You Work With Us

We believe in a better service experience, from the moment you call to the moment your job is complete.

Clear Communication

You'll receive updates on your technician's arrival time, including a photo so you know exactly who to expect.

Respect for Your Home

Our specialists use drop cloths and clean up thoroughly after every job — we treat your home as if it were our own.

Transparent Pricing

We provide upfront pricing and take the time to explain your options so you can make a fully informed decision.

When you contact us, you'll speak with a friendly, knowledgeable member of our team based right here in Southern California.

Our Story

The People Behind THE Water Heater Company

THE Water Heater Company was born from a bold idea — what if a company did just one thing, but did it better than anyone else? That's exactly what Anthony and Gonzalo set out to build.

As a local, family-owned business in Southern California, we made the decision early to focus exclusively on water heaters. No distractions. No side jobs. Just a relentless commitment to being your trusted water heater authority — every single day.

From our first install to the thousands of homes we've served since, the mission hasn't changed: honest pricing, expert work, and the kind of service that makes you want to tell your neighbors.

Anthony Hamilton
Co-Founder & Owner

Anthony Hamilton

Co-Founder & Owner
Gonzalo Albarellos
Co-Founder & Owner

Gonzalo Albarellos

Co-Founder & Owner
Our Core Values

The Principles That Guide Us

These five values are at the heart of everything we do.

People First

We prioritize the well-being and satisfaction of our team and our clients, fostering a culture of respect and mutual success.

Genuine Care

We build lasting relationships by delivering our expertise with a personal touch, listening and tailoring solutions to your needs.

Raising THE Bar

As industry leaders, we are driven to set new standards of excellence, constantly pushing to exceed expectations.

Total Transparency

We operate with unwavering honesty and integrity, ensuring clear communication and accountability in every interaction.

Better Every Day

We are committed to continuous improvement, supporting our team's growth to ensure we always provide the best possible service.

Ready to experience a company that truly lives by its values?

See How We Compare

THE Water Heater Company Difference

We are not your typical plumbing company. See what sets us apart from the competition.

Price
Plumber / Handyman

Cheapest upfront

Corporate Companies

Most expensive

THE Water Heater Co

Fair & Transparent Pricing

Availability
Plumber / Handyman

Limited; long wait times

Corporate Companies

Large teams, but not specialized

THE Water Heater Co

Same-Day Service, 7 Days a Week

Expertise
Plumber / Handyman

Generalists, not specialists

Corporate Companies

Multi-trade, not focused on water heaters

THE Water Heater Co

Water Heater Experts Only

Warranty
Plumber / Handyman

Minimal to none

Corporate Companies

Standard manufacturer warranty

THE Water Heater Co

Longest, Industry-Leading Warranties

Care & Service
Plumber / Handyman

Varies; inconsistent

Corporate Companies

Process can feel impersonal

THE Water Heater Co

People First – Clients & Team

Local Connection
Plumber / Handyman

Usually solo operator

Corporate Companies

Large, multi-trade operation

THE Water Heater Co

Locally Owned & Operated

Response Time
Plumber / Handyman

Slow or inconsistent

Corporate Companies

Fast but expensive

THE Water Heater Co

Fast, Fair & Reliable

What Our Customers Say

Trusted by Homeowners Across Southern California

We have 2,100+ 5-star reviews. Here's what some of our happy customers have to say.

Judy & Jim Rabbitt after a water heater install by Zak G.

Zak was incredible from start to finish. He walked us through every option, replaced the unit the same day, and left the garage cleaner than he found it. Genuinely a five-star experience.

Judy & Jim Rabbitt

Camarillo, CA

Garrett Fuselier after a water heater install by Mitchell W.

Mitchell showed up on time, diagnosed the issue in minutes, and had a new water heater installed by the afternoon. Professional, honest, and clearly knows what he's doing.

Garrett Fuselier

Glendale, CA

Chris Cerros after a water heater install by Jake Q.

Jake was awesome — patient with all of my questions, walked me through the new unit, and finished the install quickly. The whole process was smooth and stress-free.

Chris Cerros

Anaheim, CA

Duane Alleman after a water heater install by Thomas B.
Installed by Thomas B.

Thomas was fantastic. He clearly explained the options, the pricing was fair, and the workmanship is top-notch. Easily the best service call we've had in years.

Duane Alleman

Pasadena, CA

Jose Lanz after a water heater install by Justin L.

Justin was professional from the first phone call. Same-day appointment, transparent pricing, and the new tankless unit is flawless. I'm recommending TWHC to everyone I know.

Jose Lanz

Tarzana, CA

Petros K. after a water heater install by Justin L.

Couldn't ask for a better experience. Justin was friendly, fast, and incredibly thorough. He took the time to make sure everything was perfect before he left.

Petros K.

Granada Hills, CA

Hank Pirali after a water heater install by Zach R. & Zak G.

Zach and Zak made what could have been a stressful day completely easy. They were respectful, efficient, and clearly cared about doing the job right. Outstanding team.

Hank Pirali

Sunland, CA

Video Testimonials

Hear It Straight From Our Clients

Real homeowners share their experience working with The Water Heater Company — in their own words.

THE Water Heater Company full team

Experience the TWHC Difference

Ready to Get Started?

Join thousands of satisfied homeowners who trust The Water Heater Company for their water heater needs.